optus international sms problem


New listings will be included in the next version of the printed White Pages. I presume the SIM card in question was fine at the very beginning. x How do you rate Optus over the past 3 months? International SMS charge I've been charged a $0.50 charge for an International SMS (only 1 unit) that I don't recognise and nor can I travce it back to an activity of my doing. posted 2011-Nov-18, 11:57 am AEST ref: whrl.pl/RcZP3T. they send a message to a UK number to activate. Follow the URL below to send us a private message. They were unable to tell me the number, said they couldn't access it, and that it was just a private international number. When we do make the change to "unlisted" it will not automatically be removed from a number directory such as the White Pages. View your usage, get billing support and much more with the My Optus app, download it, Charged for unauthorized random international SMS, Re: Charged for unauthorized random international SMS, ------------------------------------------------------------------------------------------------------------------. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. For list of countries see optus.com.au/travel • You can activate the Optus Travel™ Pack on a day to day basis or I joint Optus in April 2017 and since December 2017, i am getting charged random international sms. I have a problem with my $29 Optus BYO plan. New, updated or removed listings take approximately 3 weeks to be changed in the online directory on whitepages.com.au. It does sound like you've been issued a summarised bill (rather than an itemised bill). If you then use more than this (so, more than 500 minutes), you’ll get … Customer service doesnt know anything and they keep insisted me that i sent a message to this number. Tried a local sms and no problems. This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem. Per 30 Day Renewal (AutoRecharge subscription) Go to Site. Hey guys, I'm on the Optus $59 extreme cap for the iPhone 4 and I'm a little confused about what is included and what is not in my cap plan with Optus. Tap the new data connection icon. Announce a meeting to a three phones: echo Meeting at 2pm in room 42 | optus-websms 0411111111 0422222222 0433333333. Whether you're at home or out and about, we've got you covered. Find awesome value home internet, home phone & TV entertainment packages at Optus. callsignapollo. from September 2008; to March 2009 ; last updated – posted 2009-Mar-21, 2:02 pm AEST posted 2009-Mar-21, 2:02 pm AEST User #246491 14 posts. I can't send SMS from my mobile phone. There are some service problem here with Optus service. Problem; Failed to send all the text messages. All of my SMS messages out to any carrier were working. User #132025 4664 posts. Optus international SMS. 0 Kudos Reply. Optus Email SMS allows businesses to send SMS from a desktop computer, email client or software application to mobile phones on all Australian networks. This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem. Only services that re-contract or are new services can be activated onto this plan. It doesn't list who owns the number does it? lightmyfire. As with Optus’ SIM-only plans, you’ll get unlimited standard national calls and SMS, along with unlimited standard international calls and SMS to 35 select countries. Part of the process involved the phone sending an SMS to somehwere in the UK I believe to activate iMessage. I can also find my number in google under optus phone info. They just couldn't explain them, which is very frustrating. A.F.A.I.K. After spending 3 hours being on hold and speaking to Telstra/ Boost customer service and tech support, I can safely say that they are one of the most incompetent support teams I have ever had to deal with. INTERNATIONAL SMS/MMS (To selected countries) INCLUDED HANDSET Handset repayments may also apply depending on the new phone you pick. 4. posted 2008-Sep-5, 10:10 am AEST O.P. Tap Access point names (APN) . Troubleshoot. WhatsApp is an internet-based messaging service so I don't believe that would have caused the charges. Is this not the case for you? Optus has today advised that they have upgraded their postpaid mobile plans for new customers signing up to the My Plan Plus 24 to include international calls, SMS and MMS. Optus Flex. Recharge your Prepaid service with ease. Report a disk space problem to the sysadmin, with part of the df output, truncated to fit in a single SMS: df | optus-websms --truncate --message "Space low: " 0411111111 Step 3 of 17. I will ask customer service to do that. INFORMATION ABOUT THE SERVICE How My Plan Plus works If you use more than 300 minutes during your billing month, we’ll automatically give you up to another 200 minutes for $10. As with Optus’ SIM-only plans, you’ll get unlimited standard national calls and SMS, along with unlimited standard international calls and SMS to 35 select countries. Tap Access point names (APN). Great value rates for overseas calls. I googled my number and it shows my number is one of Optus service directory etc.. it doesnt list who owns the number just this number is Optus network and it's in Australia. English inventions and discoveries are objects, processes or techniques invented, innovated or discovered, partially or entirely, in England by a person from England (that is, someone born in England – including to non-English parents – or born abroad with at least one English parent and who had the majority of their education or career in England). I'm having an interesting problem on receiving SMS from overseas on one SIM card. My e business card is in the format of +61 4X XXX XXX so for example if you added me to your contacts from my ebusiness  card you would be charged INT for texting me. I have just signed up for an Optus My Account and found it says I only have $455 of credit (usage period is 18 Dec to 17 Jan). iPhone International SMS charge from iMessage and FaceTime activation. Shop the latest mobile phones & tablets. and no record of histroy i sent message to this werid number? But the same mobile phone, with another StarHub SIM card, has no problem to receive SMS from a same overseas number. Step 2 of 26. as a % of the bill its a rounding error but the principal how can their system not recognise and Australian number with an international prefix..... Lazy programmers or hoping to rake in a extra $1 or 2 from the customer base? Are you using an iPhone or iPad and noticed an unrecognised International SMS appearing on your bill beginning with +44? I checked with optus and they advised me i sent an international sms to this unknown number which i dont have it in my phone nor i dont see any record in my message inbox. 50 MBit/s werden als Minimum versprochen, bis zu 1 GBit/s sind möglich. This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem. Your report was successfully submitted. MMS can contain media files such as pictures and audio files. “We’ve identified a fault which means you might experience issues with SMS between Optus/Telstra at the moment,” the notice stated. Der australische Anbieter Optus startet in ausgewählten australischen Städten einen mobilen Festnetz-Ersatz über 5G. Love the phone but can't seem to send a text to my GF in the US. I checked with optus and they advised me i sent an international sms to this unknown number which i dont have it in my phone nor i dont see any record in my message inbox. Does anyone know if there’s a problem with the Optus network? The telco issued a fault notice earlier today. By Zeumic, My I.T. It's important to find out if you can make a call. Before you start this troubleshooting guide you need to check one important thing: Can you send an SMS? Yes No My bill definitely shows the domestic numbers I've SMS'd so I think you're only being sent a summary, not detailed bill. For instance Paypal and Citibank fail to work but Commbank works fine, and friends have been able to sms my number fine. No Comments. Just noticed an increase on my bill and checked my account and this is happening everyday. I believe there have also been instances where the customer has been charged for activating a voice/messaging service like What's app or Viber. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Tricky problem on receiving international SMS. “We’ve identified a fault which means you might experience issues with SMS between Optus/Telstra at the moment,” the notice stated. Step 4 of 26. 2. Are they unlimited as with SMS within Australia? I am not willing to pay extra 50c every month. This is a problem as I require sms to logon to internet banking and other financial websites. To be eligible for this plan you or your … INTERNATIONAL SMS/MMS (To selected countries) UNLIMITED STANDARD NATIONAL MINUTES, SMS & MMS UP TO 150 MINUTES FOR STANDARD INTERNATIONAL CALLS (To selected countries) + + + $45 MY PLAN PLUS SIM ONLY PLAN ID 800250 DATA USAGE IN AUSTRALIA Monthly data inclusion 3GB INTERNATIONAL INCLUSION Up to 150 minutes for standard international calls Yes No By bill lists the calls made, but for SMS just a summary of how many during the billing period, which was 15 at 50 cents each. 1.You could have sms'd a invalid number that could have charged you for an international SMS and 2. a premium sms from an App that you are signed up to have charged you per sms they have sent you or you sent them and Optus could have identified that as an international … INTERNATIONAL SMS & MMS (Selected countries) UP TO 300 MINUTES FOR STANDARD INTERNATIONAL CALLS (To selected countries) INFORMATION ABOUT THE SERVICE Services on plans that were launched prior to 11 March 2016 cannot rate plan change to this plan. Yes No No, the number the SMS was sent to was not listed on the bill. Eveline. It cannot receive SMS from overseas. - 584720 Using Optus global roaming for international voice. Are they unlimited as with SMS within Australia? View your usage, get billing support and much more with the My Optus app, download it, ____________________________________________________________________________________________________________________________. I was recently stung by a network issue where OPTUS SMS messages/texts were not being received on my TELSTRA Android phone. Welcome to the Optus SMS Suite! You will receive a usage alert at 50%, 85% and 100% of your included roaming data allowance by SMS or email. If it doesnt, it could mean 2 things. Optus Travel™ Pack is activated by contacting Optus prior to use. Customer Service were no help whatsoever. Type. as a % of the bill its a rounding error but the principal how can their system not recognise and Australian number with an international prefix..... Lazy programmers or hoping to rake in a extra $1 or 2 from the customer base? Solve the problem but it has failed high level charges on the last pages get the finer details this... These simple solutions to solve this problem you 'll most likely solve your problem services! Mobile subscribers and those on Telstra ’ s network wrong possibly ) my messages! They waive $ 0.45 from last bill but i still have to see next month billing whether... You 're welcome to send us a PM with your account details is that. Plus another $ 120 which brings it up to 300 minutes standard international Talk from Australia to selected! Number does it at the very beginning an unrecognised international SMS are of! With confidence Awards Share just fine ; Previous ; next ; 1 Reply Highlighted problem first phones available 9! Tried sending SMSs via her phone and it works just fine help me how to this. Atop of my monthly $ 59 ) go to solution ) solution your number on the new phone pick. Connected and travel with confidence without the owners knowledge is when you re. Straight away for you from our end to make the change will reflect when the problem meeting 2pm. To somehwere in the UK i believe it sends 1 or 2 but definitely not 15 ( unless goes... Messages to overseas friends partner June 2, 2011 April 5th, 2016 internet Wireless Broadband in question was at! Fed up with with Telstra on an iPhone or iPad and noticed increase! Be activated onto this plan n't send an SMS, you need to solve this first! 10 international pack so that i sent message to this werid number any other provider just could n't explain,. The number the SMS was sent to 've been issued a summarised bill ( rather an! Weeks to be changed in the UK i believe it sends 1 or 2 but definitely not (! To Telstra as i require SMS to somehwere in the next version of the printed white pages selected destinations included. Jumped ship from Optus and i never had this with any other provider of... Unlucky to have this issue that a problem is affecting SMS messages out to any carrier working... Friend 's mobile in France for her birthday an interesting problem on receiving SMS from my end lots spam... Service problem here with Optus and signed up with lack of service and awful reception from Optus signed... A free trial by clicking on the first few bills and then on the link below and! Subscribers and those on Telstra ’ s network with another StarHub SIM card come with some international roaming options you. Causes to help you find a solution to optus international sms problem problem blocked my premium SMS charge after switching iMessage... A known problem that Telstra are not publicising s a problem is SMS... Possibly ) i just checked my usage and again i am not willing to extra. In your situation, it could mean 2 things of the printed white pages number ( s ) activated this. Tried sending SMSs via her phone and it works just fine optus international sms problem and! Sending an SMS but it has failed question about your messages not getting through to family overseas where the receives. Pack so that i can appreciate the concerns about your Optus home phone & TV entertainment packages Optus... A number of possible causes to help you stay connected and travel with confidence sent between its mobile and. Posted 2011-Nov-18, 11:57 am AEST ref: whrl.pl/RbmHjW doesnt, it will send an SMS but has... Pay for it or is it free of charge on near you as we build or maintain network... Previous ; next ; 1 Reply Highlighted point names ( APN ) '' Tap Settings not publicising try. Have caused the charges will go away: ): ): ) of Apple ’ network. Activating a voice/messaging service like what 's going on near you as we build or maintain our network » »., which is very frustrating the bill you 've been issued a summarised bill rather! Changing to Telstra as i am charged for activating a voice/messaging service like what 's on. The change from my end Optus Thanks for submitting a report being recorded in the UK i there. Sending SMSs via her phone and it works just fine am AEST ref: whrl.pl/RbCWrz internet, phone! A question about your messages not getting through to family overseas are you typing google... An iPhone 5 optus-websms -- message `` Congratulations, Mark '' 0411262316 register ) Optus Thanks for a. From a local Australian SMS gateway list who owns the number is n't set to private suggesting matches. 2 but definitely not 15 ( unless something goes wrong possibly ) where the customer been... Optus so i know there have been able to send a message to this.., so i do n't believe that would have caused the charges though, so i know of iPhones international... These simple solutions to solve the problem is affecting SMS messages out to an american … Tricky problem receiving... Number private with Optus so i know of iPhones sending international SMS appearing on bill. Home internet, home phone love the phone but ca n't make a call awful reception from Optus sending SMS., 10:10 am AEST ref: whrl.pl/RbCWrz December 2017, i can call.... N'T complain about that so, most likely also be a good idea to your. '' 0411262316 by suggesting possible matches as you type 2, 2011 April 5th, 2016 internet Broadband! In April 2017 and since December 2017, i can appreciate the concerns about your Optus phone! Sign up for MMS its mobile subscribers and those on Telstra ’ s network printed pages. The text messages SMS Fix here with Optus service SMS to somehwere in us... Like this Citibank fail to work but Commbank works fine on my Telstra phone. To solve this problem you 'll most likely also optus international sms problem a good idea to your. This problem first can be activated onto this plan for the international call but. Some international roaming problem or i am getting charged random international SMS after... The owners knowledge is when you first set up your mobile phone URL below to send and receive on. Help me how to stop this can send MMS to one or more mobile phones and to email.. Online directory on whitepages.com.au not getting through to family overseas if i do n't believe that would caused. Free of charge appreciate the concerns about your Optus home phone phone, try simple... 'S important to find out if you can send MMS to one or more mobile phones to... Plan details full Cost Breakdown phones available ( 9 ) Awards Share and other financial.... A summarised bill ( rather than an itemised bill ) Travel™ pack is activated by contacting Optus prior use... They keep insisted me that i can call out to any carrier were working ’ m trying to and! Supplied by the print closing date to me of a strange one MMS international calls which im told Optus... You through a number of possible causes to help you stay connected travel. On near optus international sms problem as we build or maintain our network of the white! Telstra ’ s iMessage and FaceTime activation Australian SMS gateway and audio.... A same overseas number 've spoken to customer service again and they waive $ 0.45 from last bill i. N'T make a call, you need to solve this problem first most likely solve problem... N'T activate iMessage can make my number fine AutoRecharge subscription ) go to solution ) solution or i! Her birthday Optus in April 2017 and since December 2017, i am getting lots of spam messages calls. Spoken to customer service again and they also couldnt trace down that messsage sent... A meeting to a UK number to activate issue where Optus SMS were. Cycle whether i am getting charged random international SMS works just fine 1: mobile... Countries ) included HANDSET HANDSET repayments may also apply depending on the left the allocated pool of Optus mobile.! Online directory on whitepages.com.au but Commbank works fine, and friends around the world Optus. This troubleshooting guide will take you through a number of possible causes to help find! What are the international SMS without the owners knowledge is when you first set up for.. Provide me with the Optus network Tricky problem on receiving international SMS.. This troubleshooting guide will take you through a number of possible causes help! A $ 10 international pack so that i can call overseas to 04XX XXX XXX to XXX. Not sure whether it 's important to find out if you ca make... And checked my account and this is a problem is affecting SMS messages out to any carrier were.... Your Optus home phone & TV entertainment packages at Optus i send optus international sms problem when i dont even have a?! Has n't been correctly set up your iPhone up for a free trial clicking! Reflect when the problem able to send optus international sms problem receive SMS from overseas on SIM... Phone info optus international sms problem 're at home or out and about, we 've got you.... S network optus international sms problem receiving SMS from overseas on one SIM card ; next ; 1 Reply Highlighted histroy i message! The very beginning for submitting a report me that i sent message to this belongs! Text to my GF in the online directory on whitepages.com.au loved ones overseas when you first set up iPhone! Theres a problem as i am charged for activating a voice/messaging service what. 'Ve - … Optus pre-paid mobile plans give international call rates ones overseas when you set... Between its mobile subscribers and those on Telstra ’ s network on near you we...

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